Shipping Policy

1. Order Processing

Every submitted order will be processed and inspected by our professional warehouse team within 1 to 3 business days. The processing procedure includes product quality inspection, packaging reinforcement and logistics arrangement. Orders placed on non-business days will be processed sequentially on the next business day.

2. Shipping Timeframe

After the order is successfully processed and dispatched, the standard delivery period for all regions worldwide ranges from 6 to 12 business days. The specific arrival time may fluctuate slightly due to regional logistics efficiency and customs clearance progress.

3. Shipping Fees & Customs Costs

We provide complimentary global shipping for all commodities in our store with no minimum order threshold. Customers are not required to pay any shipping fees. Meanwhile, we undertake all related fees involved in cross-border transportation, covering tariffs, customs duties, clearance service fees and other additional miscellaneous charges. There are zero extra charges for customers throughout the whole shipping process.

4. Payment Currency

All commodities, services and generated additional fees on the official website are priced and settled uniformly in United States Dollar (USD).

5. Order Tracking

Once the order is dispatched, customers will receive a notification containing an exclusive tracking number. You can monitor the real-time transportation status of your package via the corresponding official logistics platform.

6. Customer Support

If you encounter problems such as delayed logistics, package loss or abnormal clearance during transportation, please contact our support team via the Contact page on our official website for professional assistance.

 

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